User privacy and confidentiality

We collect your personal information when it is relevant to your needs as a consumer, or to our business (eg when you buy and / or order products from us, when you register to send newsletters, viber messages, sms or give us feedback information about our goods and services, etc.). We usually get information directly from you, when you order certain products or services, fill out a certain form. All your personal information is treated as confidential.

Marta Matilda Harper as a trader is authorized by the Consumer Protection Act ("Official Gazette of RS", No. 62/2014, 6/2016 - other law and 44/2018 - other law) to collect data on its customers. We need your data for concluding a distance selling contract, creating an order, in order to fulfill the obligations from the sales contract - the realization of delivery, payment, receipt and resolution of complaints.

In the process of buying online, you need to enter your data in the provided fields (name, surname, e-mail, phone number, address). You can make a purchase even though you are not registered on the website of Marta Matilde Harper, as a guest. We use the data collected in this way exclusively for the purpose of executing sales contracts, which includes managing and tracking orders and communicating with you.